GRAND HOTEL MILLENNIUM SOFIA embodies an elegant combination of gilded brilliance, innovation, and service. The striking 30-story building includes bright, spacious, and gracefully furnished 400 rooms. Surrounding the spectacular 6-story atrium, the Millennium Milestone Convention Centre encompasses memorable private gatherings and thought-provoking conferences in its 14 fully equipped multifunctional rooms capable of accommodating 2,000 people. The 4,000 sq.m Spa and Wellness Centre welcomes a complete range of treatments, therapies, a cutting-edge Fitness Centre, and much more... The hotel's modern design combined with the utmost technology definitely makes it the preferred spot to serve contemporary nomads’ lifestyles.

We are looking for a Revenue Manager to oversee our company's financial transactions and leverage revenue optimization. The successful candidate will work closely with sales, marketing, and finance teams to implement revenue strategies and identify opportunities for growth. The Revenue Manager will also be responsible for developing pricing models, analyzing financial data, and providing recommendations to drive revenue growth.

 

About the job

• Are you looking for a great Revenue Management opportunity with a leading five-star property in the capital city of Sofia?
• Are you interested in joining a company that has been consistently recognized for its exceptional service and product and was recently crowned Bulgaria’s Leading Business Hotel 2024 by the World Travel Awards?
• Are you interested in joining a 500+ team members organization with a proven commitment to quality and creating a positive social impact?
• Are you interested in a very competitive salary, and having access to hotel discounts within the local hotel chain?

If the answer is “yes”, and you have the relevant revenue management skills then we would love to hear from you.

 

Position Summary

This is an excellent opportunity to join the Revenue Management team based at Grand Hotel Millennium Sofia. The Revenue Manager is responsible for hotel revenue management for the biggest hotel in Sofia working with world-class revenue management tools and systems.
This is an excellent opportunity to be part of Grand Hotel Millennium Sofia’s continued success and growth.

The Revenue Manager is responsible for maximizing revenue, market share, and profits through the strategic coordination of revenue management processes and procedures. The role is instrumental in leading the hotel's commercial strategy and driving revenue and profits.

 

What you'll be doing as Revenue Manager

As a Revenue Manager here at Grand Hotel Millennium Sofia you’ll be responsible for the following:

• Driving market share and revenue performance by managing inventory combined with setting the pricing and selling strategies for all market segments across the various distribution channels
• Carrying out analysis of the business as required, including pick-up and lead times, refused and denied business, sources of business, trends, and patterns in market segmentation, as well as understanding the competitor landscape and wider market trends, to ensure pricing strategies reflect changing (actual or anticipated) market demand
• Working with Sales and Marketing to devise promotions to generate business at key times in accordance with demand levels.
• Collaborating with Sales and Marketing to ensure website content is optimized to increase conversion.
• Participating in the annual budgeting and planning process for the hotel’s revenue lines and input into the Sales and Marketing plan and the RFP processes
• Producing and updating forecasts for rooms and groups, meetings & events
• Preparing group demand calendar on a weekly basis
• Leveraging revenue management analytics, technologies, processes, tools, and training programs to optimize hotel profits
• Monitoring relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.
• Directing and managing all distribution channel strategies
• Maintaining relationships with distribution services teams.
• Communicating revenue strategies to all departments within the hotel and driving an understanding of the Revenue KPIs within the Revenue, Sales, and Reception teams so all team members are focused on these key metrics
• Ensuring consistent delivery of superior customer service through the Customer Service Programmes, where applicable.

 

What are we looking for

• Practical work experience in commercial revenue management.
• Experience leading daily and weekly commercial meetings on forward-looking topics such as booking pace, performance analysis, and SMART action planning.
• Advanced Excel and strong numeracy and analytical skills.
• Excellent communication skills
• Soft skills including active listening to build trust, instill confidence, and empower others.
• Excellent competencies in leadership, planning, organizing, and influencing
• Resilience and motivation – self-organized, working well under time constraints while balancing concurrent tasks and priorities.

 

Requirements:

• Proven experience in Revenue Management, with a track record of success in delivering exceptional results.
• Strong leadership skills with the ability to motivate and empower team members.
• Previous experience with RMSs such as Duetto or IdeaS, CRS, Rate shopping system, TravelClick products, STR/CoStar, and hotel-specific platforms such as Opera PMS, Delphi, Opera Sales, and Catering preferred.
• Excellent communication, interpersonal, and problem-solving abilities.
• A passion for hospitality and a relentless commitment to excellence.

 

Why Join Us:

If you are a dynamic individual with a passion for revenue management and growth, we encourage you to apply for this exciting opportunity.

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, Grand Hotel Millennium Sofia offers a range of additional benefits. Our benefits are designed to be competitive and are focused on well-being.

• Competitive salary and benefits package
• Career growth and development opportunities
• Positive work environment

If you are interested in joining our team, send us your CV and portfolio (if applicable) in English. Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality

Grand Hotel Millennium Sofia embodies an elegant combination of gilded brilliance, innovation, and service at the highest heights. The striking 30-story building includes 400 bright, spacious, and gracefully furnished rooms. Surrounding the spectacular 6-story atrium, the Millennium Milestone Convention Centre encompasses memorable private gatherings and thought-provoking conferences in its 14 fully equipped multifunctional rooms capable of accommodating 2,000 people. The 3,200 m². Millennium Spa and Wellness Centre welcome you with a complete range of treatments, therapies, and a 1,500 m². cutting-edge Fitness Centre. The hotel presents 10 restaurants and lounges which will be remarkable for their location, view, interior, and the various culinary experiences they will offer. Among the various dining outlets are The Gallery Fine Dining Restaurant, the conceptual Spectrum Restaurant, Mediterra Restaurant & Wine Bar, and Vienna Café & Restaurant, the highest rooftop bar in Bulgaria – Ozone Skybar & Lounge, and more. The hotel's modern design combined with the utmost technology will make it a preferred spot to serve contemporary nomads’ lifestyles.

We are searching for a talented and professional Digital Marketing Expert to join our dynamic Sales & Marketing team

 

Main responsibilities:

• Assists the Marketing department in interacting with various marketing services.
• Communicate and coordinate with the internal Marketing staff to understand business/marketing objectives and ensure deadlines are met.
• In conjunction with the Brand & Communications Manager is responsible for the creation and execution of successful digital marketing campaigns
• Assist the Brand & Communications Manager in the development of digital advertising strategies.
• Design and implement comprehensive digital marketing strategies to achieve business goals.
• Identify target audience personas and craft effective campaigns to engage them.
• Brainstorm, develop, implement, and track ideas for creative marketing & advertising campaigns and based on the approved communication plan.
• Plan, execute, and optimize paid digital campaigns (e.g., Google Ads, social media ads). Monitor and analyze campaign performance metrics and ROI.
• Optimize social media posts (language, tone, message) based on our target audience’s behaviors.
• Develop and oversee high-quality content for, social media, email, and websites.
• Ensure content aligns with brand voice and SEO best practices.
• Perform keyword research to drive organic traffic.
• Update our social media pages with compelling company news and offers.
• Optimize website content and structure to improve search rankings.
• Use analytics tools (e.g., Google Analytics) to measure website traffic, user behavior, and campaign effectiveness.
• Generate regular reports and insights to inform future strategies.
• Track and report on social media insights (traffic, engagement, shares, conversion rates)
• Apply advertising techniques to boost brand awareness, like promotions and competitions.
• Design and execute email marketing campaigns to nurture leads and boost conversions.
• Analyze email performance metrics and suggest improvements.
• Respond to questions and comments on our social media pages in a timely and accurate manner.
• Analyze and report on the performance and efficiency of campaigns.
• Collaborate with other internal teams to develop and monitor strategic marketing initiatives.
• Creates content in Bulgarian and English for hotel activities and campaigns.
• Execute, coordinate, schedule, and meet project content deadlines regarding various marketing initiatives (Corporate Events, External Activations, CSR projects, etc

Qualification, experience, and skills requirements:

• Bachelor's degree in business administration, marketing, communications, or a related field
• Experience as a marketing specialist in the hospitality or tourism industry will be considered an advantage.
• Strong knowledge of various marketing and analytics tools such as Meta Business Manager (Meta Ads Manager, Meta Creator Studio), Google My Business, Google Analytics, and Google Ads. CMS and CRM experience will be considered an advantage.
• Excellent analytical skills and a knack for data analysis
• Strong written and verbal communication skills
• Skilled in writing and editing content with an attention to detail.
• Strong prioritization, organization, and project management skills

The company offers:

• Work in an excellent environment and with a young team.
• Competitive package of payments and benefits.
• Opportunity for personal and professional development.

If you are interested in joining our team, send us your CV and portfolio (if applicable) in English. Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality

Grand Hotel Millennium Sofia embodies an elegant combination of gilded brilliance, innovation, and service at the highest heights. The striking 30-story building includes 400 bright, spacious, and gracefully furnished rooms. Surrounding the spectacular 6-story atrium, the Millennium Milestone Convention Centre encompasses memorable private gatherings and thought-provoking conferences in its 14 fully equipped multifunctional rooms capable of accommodating 2,000 people. The 3,200 m². Millennium Spa and Wellness Centre welcome you with a complete range of treatments, therapies, and a 1,500 m². cutting-edge Fitness Centre. The hotel presents 10 restaurants and lounges which will be remarkable for their location, view, interior, and the various culinary experiences they will offer. Among the various dining outlets are The Gallery Fine Dining Restaurant, the conceptual Spectrum Restaurant, Mediterra Restaurant & Wine Bar, and Vienna Café & Restaurant, the highest rooftop bar in Bulgaria – Ozone Skybar & Lounge, and more. The hotel's modern design combined with the utmost technology will make it a preferred spot to serve contemporary nomads’ lifestyles.

We are searching for a talented and professional Marketing Specialist to join our dynamic Sales & Marketing team

 

Main responsibilities:

• Assists the Marketing department in interacting with various marketing services.
• Communicate and coordinate with the internal Marketing staff to understand business/marketing objectives and ensure deadlines are met.
• In conjunction with the Brand & Communications Manager is responsible for the creation and execution of successful marketing promotions and events
• Assist the Brand & Communications Manager in the development of advertising materials.
• Assist the Marketing team in maintaining marketing materials such as brochures, flyers, signs, posters, and others.
• Writing rules and regulations for promotions and special events as assigned
• Brainstorm, develop, implement, and track ideas for creative marketing & advertising campaigns and based on the approved communication plan.
• Write, edit, and publish engaging posts for various social networks, including Facebook, Instagram, TikTok and LinkedIn
• Optimize social media posts (language, tone, message) based on our target audience’s behaviors.
• Select & create appealing images and videos to complement the text.
• Update our social media pages with compelling company news and offers.
• Monitor & analyze competitors’ media behavior to create the right communication strategies
• Coordinate with internal teams to create advertising posts (e.g. for events, open roles, and product releases)
• Track and report on social media insights (traffic, engagement, shares, conversion rates)
• Apply advertising techniques to boost brand awareness, like promotions and competitions.
• Respond to questions and comments on our social media pages in a timely and accurate manner.
• Network with clients and industry professionals
• Analyze and report on the performance and efficiency of campaigns.
• Collaborate with other internal teams to develop and monitor strategic marketing initiatives.
• Creates content in Bulgarian and English for hotel activities and campaigns.
• Execute, coordinate, schedule, and meet project content deadlines regarding various marketing initiatives (Corporate Events, External Activations, CSR projects, etc)

Qualification, experience, and skills requirements:

• Bachelor's degree in business administration, marketing, communications, or a related field
• Experience as a marketing specialist in the hospitality or tourism industry will be considered an advantage.
• Strong knowledge of various marketing and analytics tools such as Meta Business Manager (Meta Ads Manager, Meta Creator Studio), Google My Business, Google Analytics, and Google Ads. CMS and CRM experience will be considered an advantage.
• Excellent analytical skills and a knack for data analysis
• Strong written and verbal communication skills
• Skilled in writing and editing content with an attention to detail.
• Strong prioritization, organization, and project management skills

The company offers:

• Work in an excellent environment and with a young team.
• Competitive package of payments and benefits.
• Opportunity for personal and professional development.

If you are interested in joining our team, send us your CV and portfolio (if applicable) in English. Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality